Return Policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 30 days from the date you purchased it.

If an item is faulty, you may return it at any time. Please let us know straight away if something in your order is faulty. If we could trouble you to send a photograph of the faulty items to universalwizardsproducts@gmail.com along with your name, your order number and whether you’d prefer a refund or store credit it will help us process your refund or store credit as soon as possible.